Privacy Policy

Introduction

Data Controller: Name and address of data controller are located in the footer.

Bluechip refers as the Data Controller for purposes of this Privacy Policy.

Bluechip has updated its Privacy Policy on 22/07/2022. This Privacy Policy outlines the data processing procedures used by Bluechip.

Bluechip wants to make things easy and simple for our customers. That includes being transparent, open, and clear about the data that we collect and how and why we use it.

We will explain how we use your personal information, no matter if you’re visiting, depositing, or playing in one of our games. This policy covers information you might not know about your data privacy rights. We also explain how we get and share your information and how it is used to personalize any communications we send you. We recommend that you read the following sections carefully.

We will inform you if this policy is updated.

We require all employees to undergo regular Information Security Training and follow confidentiality protocols whenever handling data.

We hope this page is useful. For any questions or concerns regarding Data Protection, please contact the Data Protection Department at Bluechip.io

Our Privacy Policy Promise

Bluechip respects all customers’ privacy and values their trust. The following is our promise to you:

Bluechip is committed protecting your privacy. Bluechip believes in making things easier and better for you by using your personal data. We will never sell your personal information. We will make it clear and transparent about why and how we use your personal data. If you have rights or choices, we will be clear about them and make sure you understand them. We also respect your wishes and preferences.

What information do you collect?

We collect two types data and information:

  • Personal Information Personal information. This information is provided directly by you. It includes your telephone number, full names, email address, home address, birth date, and means of payment (eg credit cards number). Other information such as your IP address data and geolocation are collected. Also, information about your use of our services is collected (e.g. pages viewed, online browsing and clicks, actions etc.). ).
  • Non-Personal Information. This second information may include unidentified information about you that is collected when you use our services. We don’t know who the user is. This includes usage data and technical information transmitted from your device. This information is collected to improve the services.

If Personal Information is combined with Non-Personal Information it will be treated as Personal Information so long as it remains together.

How do we collect your information?

Collecting information about you, from you!

Bluechip will collect your personal information when you use our services. Some of these information are directly provided by you when you register for an account or deposit funds to your account. Other information may be collected through your interactions with Bluechip Customer Service. This includes chats (with your consent), placed bets and chats. It also records the way you access and interact with us via social media channels. Cookies enable all of this. We will also record your phone conversations if you consent. For more information, see the dedicated section Cookies.

Through your device, collecting information about you

Bluechip collects information from your devices when you use Bluechip content and products. This includes but isn’t limited to your IP address, which is a number that uniquely identifies a device on the Internet. It is also required to allow the device to communicate to websites.

Cookies are used to collect data about you

We may gather information about your computer such as your IP address, operating systems, and browser type to administer the system and report aggregate information to advertisers. This is statistical data regarding our users’ browsing patterns and actions, and does not identify any person.

The cookie file is also stored in your browser and on your computer’s disk. We can use this information to gather information about your Internet usage. Cookies store information on your computer’s hard disk. Cookies allow us to improve our website and provide a better, more personalized experience. Some cookies are vital for the website to function. You can break down the cookies that we use into four categories.

Data collection (through) third-party companies

To meet our legal and regulatory Know Your Customer Verification Process (KYC), and social responsibility obligations

  • When you open your account, we may cross-reference the information you have provided to us with external/governmental companies for anti-fraud, money laundering and identity verification processes as well as to verify that you are registered with them because you requested not to be allowed to play. you to receive promotional material.
  • Publicly available information such as information from social media sites is used to verify what you have provided. Only after we verify your information, do we record and store the results?

How can we make use of the data?

This Privacy Policy describes how we use and disclose Personal Information. Personal Information will only be disclosed to third parties in the limited circumstances as specified in this Privacy Policy. We require that the third party in question agrees to process the information in accordance our Privacy Policy.

We will not share your Personal Data with any third party outside of your country. If such a transfer occurs, we will take every step to ensure that your personal data is handled securely as it is in the European Union. We will also comply with the Privacy Policy and applicable laws. The Privacy Policy will be updated to reflect the cross-border transfer of data and protect your privacy.

We use the information that we collect (which may include Personal Information) for the following purposes.

  • To set up an account and to provide our services (for instance: identifying, verifying and sending checks, processing payments, and consulting the national self suspension registry to determine if you may be allowed to access online gaming and other marketing materials. The legal basis and legal basis for all activities mentioned in the execution and completion of the contract, or the fulfillment or compliance with regulatory obligations.
  • Authenticate and identify the source of your access;
  • Indicate that you have won.

Use your username to access the leaderboard. However, you can choose to provide us with any information that could identify you personally.

  • Keep in touch with you to keep you updated on the latest news.
  • Promote our products and services or those of any business partner or affiliate;

We send advertising

  • Take a survey, or anonymously review our services in order to improve them and personalize them to suit your needs.
  • Help with troubleshooting our services and answering your questions.
  • Investigate and enforce our policies in accordance with law, regulation, or any other governmental authority.

How long will we keep your information?

We will not keep your personal data for longer than necessary to provide the services or products that you request, comply with all legal and regulatory requirements, resolve disputes, enforce our contracts.

Different types of personal data may have different retention periods depending on how they were obtained, processed and what legal requirements apply.

Our data retention and deletion policies are determined by a variety factors. These include applicable rules and standards regarding betting and gaming and money laundering. Taxation, payment processing and complaint handling. We also consider the need to prevent crime or misuse of our services. We require that some personal data be retained in order to meet our requirements. This will happen even if you are no longer a customer. They will be securely deleted or anonymized when we no longer require them to fulfill the above requirements.

Your rights

The following data-related rights apply to you:

  • The right to be transparently informed about the use of personal data. This Privacy Policy outlines all aspects.
  • Right to access the data we have about you, by providing a copy.
  • We offer the right of rectification for any inaccurate or incomplete data.
  • Right to be Forgotten, also known by “Right to be Erase” When there is no compelling reason for us continuing to process your personal data, we have the right of asking you to delete it.
  • Right to data portability. This gives you the right of access to personal data provided by controllers in a structured, common-used and machine-readable format. It also includes the right for controllers to transmit this data to another controller.

Contact [email protected] to exercise any right you may have over your Personal Data

Before fulfilling any request, we have the authority to ask for and verify your identity. In certain cases, we may request additional verification methods to verify your identity until we are satisfied about the legality and veracity of your request. These additional verification measures will ensure that your Personal Data are not divulged to anyone under any circumstance.

You can complain to the appropriate supervisory authority if your privacy rights are being violated.

Cookie Section

What is the purpose of cookies?

Cookies are small text files saved in your browser. They allow us recognize your computer whenever you visit our website. Cookies are vital to maintain certain aspects of our website’s security and functionality. Cookies are used to make your experience faster, easier, and more personal and to understand how visitors use our website. They can also be used for more customized advertising content.

Cookies are used to collect certain information about your browsing habits and other data. You can control the cookies that you accept or decline by changing your browser settings. When you visit our website, our cookie banner will notify you. If you continue using our website without changing your browser settings, cookies will be used as described below. To help you make informed decisions, it is important to understand the reasons we use different types cookies and what this means for your online experience. This section will provide a summary and explain how to disable various types of cookies. It will have an impact on your user experience on our website.

Bluechip also uses this information to identify which advertisement brought you here. Bluechip may set Bluechip cookies to your computer. If we do collect this information, we will keep you anonymous and not share it with anyone.

The different types of cookies

These are the categories of cookies that we use:

  • It is strictly necessary. This cookie allows you access the website’s essential features, such as online registration and secure areas. These cookies do NOT collect any information about you, which can be used for marketing purposes. They also don’t remember where you were on the Internet. These cookies are necessary for us in order to guarantee the performance of our website. They are essential for us to ensure your security and predict the performance of our website.
  • Performance. This cookie collects information about how our website is used, such as the pages visited and any errors encountered. The anonymous data collected is used only for improving the website’s functioning, assessing the interest of visitors and evaluating the effectiveness of advertising.
  • Functionality. This cookie is used to remember your preferences and allow you to access the tools you like on our website without having them reset every time you visit. Some of these cookies are managed third party. They can help you determine whether the article has had the most recent or oldest comments. They can also remember your region or language preference and help you greet us by name.
  • Segmentation/tracking. These cookies are used to analyze which ads may be most relevant for a user of a website based upon the pages visited.